| Support Contracts |
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Contract Options available The standard service is based on a same day response for business-critical servers and next day for all other devices (09:00 to 17:30 Mon-Fri, excl. Bank Holidays). Extended hours of service can be tailored to suit your individual business requirements and can be discussed on a needs basis. BCC support a wide range of hardware vendors including HP, IBM, Dell, ACER, and Fujitsu Siemens products. Alongside these main server and desktop manufacturers, maintenance services are available across a wide range of peripherals and third party products. Service delivery Controlled service delivery is ensured via our sophisticated management system. Each log is monitored from acceptance to completion providing historical report accounting. Expert engineers Our field engineers are highly trained in both hardware platforms and operating system environments. All are equipped with a comprehensive suite of diagnostic tools to assist with fault resolution. Whatever size your business or organisation, let BCC IT Solutions provide the best IT maintenance or support solutions for you, at a very affordable price. Why not ask us to provide you with a detailed quotation today, it could save you money, improve your efficiency and productivity as well as providing you with total peace of mind. Contact or tel 01239 710823 |
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Support Contracts